Items shipped from cobor.co can be returned within 15 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them.
Items can be returned within 15 days of receipt of delivery. It can take up to 25 days for an item to reach us once you return it. Once the item is received at our warehouse, it takes 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account.
Before you return, please contact us first via Messenger, Facebook or e-mail and make sure that the items and their packages you need to return are intact. Otherwise, we may refuse your return request or only process a partial refund.
Notice: You will be responsible for return shipping fees in this case.
REFUNDS & EXCHANGES
For any quality issues, please contact us first via Messenger, Facebook or e-mail with your order information.
You can return the items within 7 days of receipt of delivery or we'll send you exchanges. In these cases, we'll be responsible for the shipping fees.
For other cases, please contact us via Messenger or Facebook. We'll usually reply within 1 business day.