Coborbeauty.com now sells to the United States, Malaysia, Singapore, the Philippines, Indonesia, Hong Kong, and Taiwan.
We usually use UPS, USPS, DHL, GDEX to ship your order. Details are as follows:
|Country||Carrier||Standard Delivery Time||Order Value||Shipping Cost|
|the United States||UPS/USPS||10-15 Business Days||US$0 – US$18|
|Malaysia||GDEX/DHL/NJV||7-10 Business Days|| RM0 – RM78|
|Singapore||NJV||7-10 Business Days|| SG$0 – SG$26|
|the Philippines||J&T||7-10 Business Days|| ₱0 – ₱950|
|Indonesia||JNE||7-10 Business Days|| Rp0 – RP258,700|
|Hong Kong||CXC||7-10 Business Days|| HK$0 – HK$150|
|Taiwan||黑貓/超商(7-11)||7-10 Business Days||NT$0 – NT$550|
Please note that we require 1-3 business days to proceed with your order.
Coborbeauty.com uses Standard Delivery for all countries/regions.
*Please consider any holidays that might impact delivery times.
*Prices displayed in the ship already include tax.
– How can I track my order?
We will send you the tracking number and carrier of your orders to the e-mail provided once your order is dispatched. You can track your order on the related official websites of the carriers. If you’re not able to track with the tracking number provided, please do not hesitate to contact us at firstname.lastname@example.org and we will get back to you within 1-3 business days.
– Why am I not able to track my order?
Please note that the tracking information will only be displayed after it’s synced and updated successfully to the system. Please give it some time and track again later. If you are still not able to track it after some time, please contact us at email@example.com and we will get back to you within 1-3 business days.
– What if my order is lost or delayed for a long time?
If you still have not received your package within a maximum of 18 business days, please contact us via email at firstname.lastname@example.org in time. We will check the tracking information and notify you in time. If the package is confirmed to be lost, we will resend it, or you can apply for a refund. If the package is delayed due to non-external reasons, we will give you a partial refund.
*External reasons include epidemic control, flight delays, bad weather, etc.
– How can I ask for a refund or replacement?
Within 15 calendar days after receiving the parcel, you can request a refund or replacement. For more details, please visit our Refund & Exchange policy here: https://coborbeauty.com/refund-exchange/